Prabhas SaaS logoPRABHAS SaaS
Effective 28 September 2026 · Version 2026-09-28

Legal Centre

The agreements and policies that apply to every Prabhas SaaS app, written to be read.

Who we are

Prabhas SaaS is an India-based software services business offering cloud applications for billing, accounting, retail management, business communications and operational workflows.

Customer support: support@prabhassaas.in · Grievances and legal notices: grievance@prabhassaas.in · WhatsApp: +91 70215 03895.
Support hours: Monday to Friday, 10:00 AM–6:00 PM IST. Saturday and Sunday: closed for regular customer support. Online application availability may differ from support hours.

Legal business information

Legal form: Sole proprietorship. Proprietor: Venkatesh Radhakrishnan. GSTIN: 33AODPV2099F1ZS (Tamil Nadu). Principal place of business: Pudukkottai, Tamil Nadu, India. For the full postal address and statutory notices, contact grievance@prabhassaas.in. The supplier details required by law are provided on applicable tax invoices.

What we commit to

  • No auto-debit, ever. Plans are bought one payment at a time and never renew on their own.
  • A free trial before any payment — no card needed.
  • Clear endings. For Lekhya AI and Lekhya Pramaan there is no grace period: the app pauses when a plan ends, data access closes 72 hours later, and unpaid data is erased 60 days after the end — with e-mail notice before every step, and a download of your data available until the lock.
  • Your data is yours. Export it any time. We do not sell it, run ad trackers, or train AI models on it.
  • A named person to complain to, with answers within 15 days.

Policies

Terms of ServiceThe agreement for every app: trials, plans, your data, AI, GST features, liability and disputes.Read Privacy PolicyWhat we collect, why, where it is stored, for how long, and your rights under the DPDP Act, 2023.Read Refund & Cancellation PolicyWhy there is nothing to cancel, and exactly when and how you get money back.Read Acceptable Use PolicyWhat the Services must never be used for — from unlawful content to fake invoices.Read Data Processing TermsHow we process your customers’ and clients’ personal data on your behalf.Read Delivery & Activation PolicyHow access is delivered, and what to do if a plan does not activate.Read Grievance RedressalOur Grievance Officer, response times, and where to escalate.Read

Versions

All policies on this page take effect on 28 September 2026 (version 2026-09-28) and replace the earlier versions dated 19 June 2026. When we change a policy in a way that matters, we tell account holders by e-mail or in the app before the change takes effect.